Pensioners & Veterans

The Office of Hearing Services is the Australian government hearing services programme. It provides eligible people access to a range of free and subsidised services.

Pensioners with grandchildren at the beach

These services include:

  • A comprehensive hearing test by a professional
  • Access to a large range of hearing devices if require
  • Help with hearing loss and communication needs including support and rehabilitation services
  • Access to a subsidised maintenance programme which covers batteries and repairs to your hearing aids for a small fee.

Am I eligible?

To be eligible for this programme you must have one of the following:

  • Centrelink pension concession card
  • Gold Health Repatriation card
  • White Health Repatriation card (specific for hearing loss)
  • Centrelink sickness allowance


  • Be dependant of a person in one of the above categories
  • Be an active member of the Australian Defence Force
  • Client of CRS Australia

The programme also supports the following groups at the government hearing care provider Australian Hearing only:

  • Under 21 years of age
  • Aboriginal or Torres Strait Islander over 50 years of age